Last modified on Fri 12 Apr 2024

Useberry is a user-testing platform that uses your clickable prototype to get actionable insights from real users. You can use it for both moderated and unmoderated sessions. It supports Card Sorting, Tree testing, Surveys, and 5-second tests as well, so you can go wild and combine different techniques in your study.

Useberry works with prototypes for desktop, mobile, or tablet products. You can import the prototypes from Figma simply by copying the URL of the prototype. Then you create missions (tasks) and pose questions to see how they react to your product. There are some Useberry-specific prototyping rules that can help you avoid troubleshooting.

To conduct research with Useberry, you can use Infinum’s professional Useberry account. Set your research goals, sign in, add a project and let the tasks flow! There is a dedicated handbook chapter that can help you define user tasks that will allow you to achieve research goals.

One neat Useberry feature is naming your tasks and questions. It'll be easier to filter the results and navigate them if every task and question has an internal name, such as "Top-up details" or "Clarity of an XY chart." This is an internal name visible only to you and others seeing the results. Participants only see the instructions or the question itself. You can set the task or question name by clicking the pencil at the top of the mid-section of the screen next to the type of the block.

After the testing, you get a UX report based on the participants' behavior and the answers they've given. Useberry tracks and records user interactions, such as clicks, scrolls, and taps. This allows you to see exactly how users are interacting with the product or system, and to identify any issues or pain points that users may be experiencing.

Additionally, Useberry provides heatmaps and session recordings, which provide visual representations of user behavior and can be used to identify patterns and trends in user interactions. All data can be filtered and segmented based on different criteria, such as demographics.

If you like looking at spreadsheets, you can get a .csv file with results; if you like vibrantly visualized and interactive results, Useberry prepares a lot of graphs for you.

To summarize, creating a Useberry is a mid-game move. You'll first have to cover the foundations of usability testing by doing these three:

Preparing the Figma prototype for Useberry

Some Useberry-specific prototyping requirements need to be respected if you want the two to work together. And it’s not really a 2-minute plug & play action, be ready to spend some time working on this.

After a couple of years of trial and error and Useberry troubleshooting, we have distilled some advice that can help you prepare your prototype for Useberry. Please let Ante or Nina know if you think we need to update or add some of the advices 🙂

We hope these 2300 tips helped you import a prototype and publish study without a lot of hassle. If you end up with an error screen after going through all of these tips & tricks — ping Ante, Nina, or check Useberry’s help resources.

Analyzing Useberry results is covered in our internal deck on analyzing Maze → Google Drive

Here’s the accompanying video of Nina and Ante explaining this process → Google Drive