Last modified on Fri 15 Dec 2023

User research is the practice of understanding users' needs, behaviors, and motivations through a variety of methods, such as interviews, surveys, and usability testing. It is an essential part of the design process, helping to ensure that products and services are designed for the people who will use them.

User research can be used to answer a wide range of questions, such as:

User research can be conducted at any stage of the design process, but it is most valuable when done early on. This allows you to gather insights that can inform your design decisions and avoid costly mistakes.

There are many different methods of user research, each with its own strengths and weaknesses. The best method for you will depend on your specific needs and goals. Some common methods include:

This set of chapters will provide an introduction to user research, including overview of research methods, models of analysis, steps in conducting a user research study, and guidelines on reporting the insights.

It will also discuss some of the common challenges that you may encounter during the research process and provide tips for overcoming them.