Ask the experts
Last modified on Fri 15 Dec 2023

You might cover expert insights before the workshop with the client. Still, there’s a huge value in letting client workshop participants ask questions to an expert in the domain and creating a joint set of insights.

The first thing is to identify experts who can provide you with insights on the client’s company and the domain. Some usual suspects:

Depending on the relationship you have with that expert, you might need to give them the incentive to join the call. These can be small ticker items like a voucher or a small gift.

You should plan 30-45 minutes per expert in your agenda. Usually, up to four experts are okay. Anything more than that, and you’ll start hearing similar things.

There’s no one-size-fits-all for questions you should ask the expert. But there are some guidelines when you’re preparing those questions:

After each expert have a quick round of sharing insights and ask participants to stick their top 5 insights to the joint board. You want to avoid information overload, so you want them to filter out things that may not be that important.