Custom AI
development services

Custom AI solutions for business growth
The use of AI in your business is no longer optional. However, you will not get very far with generic, off-the-shelf tools. Your AI application should understand your data and integrate with your workflows. Infinum’s custom AI development services give you that and more.
We build artificial intelligence solutions that are tailored to your business needs. Opt for custom AI voice bots, knowledge hubs, or document scanners, or choose an end-to-end agentic solution created to perfectly fit into your existing workflows. Not only do they deliver measurable value, but they are also built to scale with your business.
End-to-end AI development services
Choose between mix-and-match services or full lifecycle development. Here’s how we can help you at every stage of the journey
AI strategy and planning services
Get clarity on where enterprise AI solutions will actually make a difference for your business. With our Agentic sprint, we help you design a clear strategy for integrating AI technologies into your work processes. Additionally, we validate the use cases and define measurable success criteria. With proof-of-concept sprints, you can see results fast and minimize risk before committing to full development.
Data engineering and ML readiness
Your AI is only as strong as the data behind it. Flawed insights mean you waste time and resources. Our enterprise data engineering services ensure the information powering your AI systems is clean and reliable. Be confident in the knowledge that your pipelines are compliant and your business decisions are supported by trustworthy data.
Agentic AI and custom AI agent development
Custom AI agents do more than just automate tasks—they are systems that act, decide, and adapt on your behalf. We develop agentic AI models to automate tasks, so your team needs to invest less manual effort. Moreover, our solutions integrate seamlessly into your workflows instead of forcing you to change the way you work.
Model development and deployment
We design and deploy custom AI solutions that go far beyond chatbots. From forecasting demand and optimizing production, to recognizing license plates or supporting medical diagnostics, our models turn accumulated business data into actionable, strategic predictions. These complex, high-impact solutions help you make smarter decisions today while opening the door to new opportunities tomorrow.
Observability, monitoring, governance, and ethics
AI should never operate as a black box. We embed governance, security, and ethical considerations into every solution. You and stakeholders can be sure that your AI is fair, compliant, and dependable. With full observability and ongoing monitoring, you maintain control over performance and potential risk factors.
AI technologies we use
Since we have AI developers and experts in a variety of technologies, we can offer you the ones that best suit your AI product development needs
ML/AI tools
Data engineering
Cloud and infrastructure
Why do you need custom AI development services
1
Seamless integration
Unless you are a brand-new business, you will have existing technologies and processes in place. Even if you are one, your needs might just be too unique for a generic AI solution. Custom AI software development means you get bespoke software that works with existing systems and workflows. Get what you need, not what is available.
2
Data-driven accuracy
Any AI product in the market will be trained on generic datasets. It will not be specific to your business, which means its insights and outputs will not be highly relevant to you. A custom business AI solution can be trained on your business data to give you more accurate recommendations that you can use for critical decisions.
3
Enterprise scalability
Off-the-shelf solutions may charge you per user. This is fine when your teams are small. However, this model becomes prohibitively expensive as teams expand and grow with the business. You also face the risk of the solution being incapable of processing higher volumes of interactions and queries. With a scalable AI solution designed by Infinum, you get a product that adjusts to your needs easily.
4
Compliance and security
You cannot be sure that a third-party AI tool is secure and compliant. Even when you buy from the most trusted name in the market, improper integrations can create security risks. We build AI software with governance, privacy, and security in mind. They are custom-built to integrate seamlessly with your existing infrastructure.
5
Competitive edge
If you use what everyone else is using, you are limited in how you can differentiate yourself from competitors. We, on the other hand, offer tailored AI capabilities. That means you can decide exactly which features you need to set yourself apart and give customers what they cannot get anywhere else.
6
Long-term value
When you buy a product on the market, you often end up with a stagnant solution that risks becoming obsolete over time. Meanwhile, we offer a complete lifecycle solution, where we take care of analytics and monitoring. Using insights gained from these exercises, we help you update your AI software, keeping it relevant and aligned with your needs.
Why choose Infinum as your custom AI development company?
Proven experience in complex digital projects
For 20+ years, we have helped leading global brands bring digital products to life. Our team consists of 400+ specialists across strategy, design, and engineering. Together, they offer the depth of expertise needed to deliver AI solutions that perform at scale.
From prototype to production
We are a one-stop shop for all your custom AI development needs. We start with design, and move on to quick, low-risk prototyping—like our 14-day Agentic Sprint. From there, we handle the entire journey, including model development, deployment, updating, and ongoing monitoring.
Clean, high-quality code
Our code is always semantically correct and of the highest quality. As a result, it is easy to maintain and can have new features added to it without too many complications. Most importantly, you are not vendor-locked. At any point, if you take your product to another agency, they will be able to work with it almost immediately.
Cloud and on-premise expertise
We are experienced in working with all major cloud providers as well as on-premise infrastructures. This flexibility means your AI solutions can be deployed in the environment that best matches your security, compliance, and operational needs. Tailored solutions, not off-the-shelf tools. The AI systems we develop fit seamlessly into your workflows. Whether it is custom AI agents, generative AI chatbots, predictive analytics, or advanced decision support, we build custom solutions designed around your business goals.
Security and governance built in
As an ISO-certified company, we already ensure security is built into every solution. Additionally, we also offer cybersecurity services for client applications, whether built by us or someone else. The threat insights we get from this exercise allow us to make our own development more secure.
Collaborative and agile delivery
Our team works as an extension of yours, following agile principles to deliver value at every stage. You stay involved throughout the process. As a result, the final solution reflects your needs while reaching the market quickly.
Strong foundations in data engineering
Our enterprise data pipelines have helped clients unlock business value. Delivering faster insights with higher accuracy is our biggest strength. We are experts at machine learning and AI, with nearly two decades of experience in developing complex digital products, including award-winning custom IoT apps used by millions worldwide. As users of AI tools, as well as developers, we understand how these systems consume and process data, and our service reflects that.
Types of engagement
Here are our successful AI implementations that deliver value to our clients
Explore how our AI solutions are already creating measurable impact for global brands:
Our custom AI development process
01 Understand
We talk to you and your team to understand your business goals, challenges, and data realities. We offer proactive suggestions, clarify what success looks like, and map out what can be built realistically.
02 Prototype
Next, we quickly validate with a proof of concept or our MVP development to minimize your risk. You gain a clear view of how AI will integrate into your workflows before making a larger investment.
03 build
We build your custom AI software using a validated prototype and the technologies identified during the scoping stage. This is extensively tested to make sure it does everything you want it to.
04 deploy
We integrate your AI solution into your existing infrastructure and release it into production, and set up systems to monitor performance and compliance.
05 SCALE
Post-deployment, we support you with monitoring, retraining, and feature enhancements. We use analytics to gather real-world feedback, which informs us on how to scale usage and expand capabilities to optimize results.
Need an AI software development company to help you with your app development?
What is custom AI development?
Custom AI development is the process of building artificial intelligence systems that are tailored to your business.
Custom AI development is the process of building artificial intelligence systems that are tailored to your business.
The problem with off-the-shelf tools is that they are generic. They are designed to solve problems faced by the majority of their customers. However, if you have a unique issue you want to solve with AI software, such a solution might be inadequate for your needs.
Custom AI solutions are designed around your workflows and trained on your data. This means their predictions are more accurate than models trained on generic, publicly available data.
These custom solutions have been built to easily integrate with your infrastructure. As a result, they connect with your business ecosystem effortlessly. Most importantly, they are secure and compliant. This can be a non-negotiable requirement for certain industries, including financial services and healthcare.
Also, while the upfront costs of custom AI software might be higher, you don’t need to pay for per-user licenses. These solutions are also maintained by you or your development company. As a result, you decide which issues you want to prioritize fixing or which new features you want to add.
When would customized AI development not be right for you?
There is a reason why there is always a market for standard solutions. Custom AI is not the right choice for everyone for a variety of reasons. Here are the most common concerns.
Let’s discuss your AI development needs
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