Cookie
Policy

EFFECTIVE MARCH 15, 2022

About cookies

Cookies are small text files which are downloaded to your device when you visit a website or application. The website or application may retrieve these cookies from your web browser (e.g. Internet Explorer, Mozilla Firefox or Google Chrome) each time you visit, so they can recognise you, remember your preferences and provide you with a more secure online experience.
 
Generally, cookies are very useful and are a common method used by almost every website you visit because they help to make your online experience as smooth as possible. For security reasons, many websites will not function at all without the use of cookies (or other similar technologies, such as “web beacons” or “tags”).

Cookies generally do not hold any information to identify an individual person, but are instead used to identify a browser on an individual machine. Sometimes cookies can collect certain data that can be considered as personal data (e.g. when performance or marketing cookies are concerned). Please check our Privacy Policy to learn how your personal data is managed.

If you prefer, you can restrict, block or delete cookies by changing your browser settings but that may mean that you won’t have the best possible user experience.
For more information about cookies and their impact on you and your browsing visit www.allaboutcookies.org.

Cookies we use

We use two types of cookies:

First-party cookies – cookies that are set by Infinum when you use our site
Third-party cookies – cookies that are set by an organization other than the Infinum when you use our site

Furthermore, we divide cookies by:

Required / Essential cookies – These cookies are essential in helping you to make use of the features and services we offer on the infinum.com website. Without these cookies, the services you want to use cannot be provided. These cookies do not gather information about you that could be used to identify you, and they do not monitor or remember where you have been on the internet.

Performance cookies – Performance cookies help us to understand how our customers use our site, so we can keep our products and services relevant, easy to use and up to date. For example, we can see which products and services are most popular, identify when and where errors occur, and test different versions of a page in order to provide an improved online experience. We will use these cookies only if you give us your consent.

Sometimes, the services we use to collect this information may be operated by other companies on our behalf. They may use similar technologies to cookies, known as “web beacons” or “tags”. These are anonymous and, as they are only used for statistical purposes, they do not contain or collect any information that identifies you.

Targeting cookies – We have relationships with carefully selected and monitored suppliers (third parties) who may also set cookies during your visit. The purpose of these cookies is “behavioral advertising” (also known as “behavioral targeting” or “remarketing”), which is a means of showing you relevant products and services based on what you appear to be interested in. Although these cookies can track your visits around the web they don’t know who you are. Without these cookies, online advertisements you encounter will be less relevant to you and your interests. We will use these cookies only if you give us your consent.

Managing cookies

Most internet browsers allow you to erase cookies from your computer hard drive, block all cookies (or just third-party cookies) or warn you before a cookie is stored on your device.
 
Please note, if you choose to block all cookies, our site will not function as intended and you might not be able to use or access some services we provide.
 
In the next chapter we will explain how you can delete cookies inside your browser. Please keep in mind that we will still use required cookies for the basic functionality of the Infinum website.

You can manage the usage of cookies on our website by clicking here.

You can also find further information about cookies and the steps you can take to protect your privacy on the internet through Your Online Choices website.

How to manage cookies in Google Chrome

This guide is telling you how to remove the cookies in Google Chrome depending on the device.

Windows and MacOS users
Open Chrome.
In the top right corner of the browser you will see three dots, which indicates a settings menu.
Scroll down to the bottom of the page and click on “Advanced.”
Click on the section “Clear browsing data.”
Under the “All cookies and site data” section, you can customize which cookies to delete based on a specific time range and other options. Finally, you can complete the deletion by clicking “Clear data.” You can also clear your cache, which is where your computer stores previously viewed websites so they can be loaded faster on future visits.

Android users
On your Android phone or tablet, open the Chrome app.
To the right of the address bar, tap on “More,” or what looks like three dots, and then select “Settings.”
Tap on the “Privacy” category and then select “Clear browsing data.” 
Here you can personalize your selections for which cookies to delete by selecting a specific time range.
Once you have made your selections, you can then check “Cookies and site data.” Uncheck all the other items.
Tap “Clear data.”

iOS users
On your device, launch the Chrome app
At the top right, tap on the three dots, scroll down and then select “Settings.”
Under settings, tap “Privacy” then “Clear browsing data.”
Select “Cookies, site data,” and uncheck all other items.
Tap on “Clear browsing data.”
Then select “Done.”

How to manage cookies in Firefox

This guide is telling you how to remove the cookies in Firefox depending on the device.

Windows and MacOS users
Open Firefox on your computer.
In the upper right-hand corner of the browser, click the “menu bars,” which look like three parallel lines, and click the “Privacy” tab.
Here you can select “Clear your recent history.”
Be sure that only “Cookies” is checked, and then select the time frame for which you would like to delete your cookies. If you want to delete all cookies, select “Everything.”
Double check your selections to make sure that other items you want to keep are not selected, and then hit “Clear now.”

Android users
Some instructions may vary based on the type of phone you have and what version of Firefox it is running. Look for the menu icon (three bars) located at the top right corner. On older Android devices you’ll have to press the hardware menu key and then tap “More.” 
Go to the “Settings” menu. 
On the settings menu, look for “Privacy & security” and select “Clear private data.” 
You will then be taken to a list of what can be cleared where you can select “Cookies & active logins.”
After you have made your selection, tap the “Clear data” button to finalize deleting cookies.

iOS users
Open Firefox.
Click on the “menu bars,” which looks like three parallel lines in the lower right-hand corner of the browser window.
Select “Settings.”
Scroll down to “Privacy.”
Select “Clear private data.”
Make sure only “Cookies” is selected, then tap on “Clear private data.”

How to manage cookies in Safari

This guide is telling you how to remove the cookies in Safari depending on the device.

MacOS users
Open Safari.
Select “Preferences” from the dropdown Safari menu. 
Click on “Privacy,” then on “Manage Website Data.”
Click on “Remove all” from the dropdown menu.

iOS users
Go into the Settings menu on your device.
Scroll down to “Safari,” then “Advanced,” then “Website Data”
Tap on “Clear history and website data” to clear cookies.

How to manage cookies in Internet Explorer

This guide is telling you how to remove the cookies in Safari This guide is telling you how to remove the cookies in Internet Explorer running Windows 10, Windows 8.1, Windows 7 on PC.

Launch Internet Explorer.
Select “Tools” from the menu, select the “Safety” menu, and then select “Delete browsing history.”
 Make sure that the “Cookies and website data” checkbox is selected, and then click on “Delete.”

How to manage cookies in Microsoft Edge

This guide is telling you how to remove the cookies in Edge browser on PC. 

Launch Microsoft Edge
Go to the “more” menu and select “Settings.”
Scroll to “Clear browsing data,”
Select “cookies and saved website data” and then select clear.

Required cookies

CookieTypeProviderExpiryDescription
gdprFirst-party Infinum365 daysDetermines whether the visitor has accepted the cookie consent box. This ensures that the cookie consentbox will not be presented again upon re-entry.
gdpr-accept-dateFirst-party Infinum365 daysDetermines the date when the visitor accepted the cookie consent box. This ensures that the cookie consentbox will not be presented again in the next 365 days.
esForms-countryFirst-party Infinum1 dayThis cookie stores information about visitor’s country in order to display appropriate currencies on the forms. 
__cfruidThird-partyCloudflareSessionThis cookie is a part of the services provided by Cloudflare – Including load-balancing, deliverance of website content and serving DNS connection for Infinum.
__cf_bmThird-partyCloudflare1 dayThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of Infinum’s website.
CONSENTThird-partyGoogle730 daysUsed to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website.
bugsnag-anonymous-idThird-partyBugsnagPersistentThis cookie is used to detect errors on the website – this information is sent to the Infinum’s web support staff in order to optimize the visitor’s experience on the website.
referrerFirst-partyInfinum7300 daysStores data on which websites the user has visited.

Performance cookies

_gcl_auThird-partyGoogle Tag Manager90 daysUsed by Google AdSense for experimenting with advertisement efficiency across websites using theirservices.
_gaThird-partyGoogle Analytics730 daysRegisters a unique ID that is used to generate statistical data on how the visitor uses Infinum’s website. 
__hstcThird-partyHubSpot180 daysSets a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes.
hubspotutkThird-partyHubSpot180 daysThis cookie keeps track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts.
__hssrcThird-partyHubSpotSessionWhenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.
_hjFirstSeenThird-partyHotjar1 dayThis cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website.
_hjSessionUser_#Third-partyHotjar365 daysCollects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read.
hjViewportIdThird-partyHotjarSessionSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
_hjAbsoluteSessionInProgressThird-partyHotjar30 minThe cookie is set so Hotjar can track the beginning of the user’s journey for a total session count. It does not contain any identifiable information.
_gat_UA-37477022-45Third-partyGoogle Analytics1 minuteThis is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to.
__hsscThird-partyHubSpot30 minutesThis cookie is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
_gidThird-partyGoogle Analytics1 day Distinguishes users and tracks if they have visited the website.
gh_srcThird-partyGreenhouse3 daysThe parameter we get when someone clicks on a certain career ad. This way we track ad conversions in Greenhouse. This info is kept for 3 days,the event of the user later returning directly to the ad page.
utm_campaignThird-partyGoogle Analytics7300 daysCollects information on user preferences and/or interaction with web-campaign content – This is used on CRM-campaign-platform used by Infinum for promoting events or products.
utm_mediumThird-partyGoogle Analytics7300 daysCollects information on user preferences and/or interaction with web-campaign content – This is used on CRM-campaign-platform used by Infinum for promoting events or products.
utm_sourceThird-partyGoogle Analytics7300 daysDetermines how the user accessed the website. This information is used by Infinum in order to measure the efficiency of our marketing.

Targeting cookies

__ptq.gifThird-partyHubSpotSessionSends data to the marketing platform Hubspot about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.
_fbpThird-partyFacebook (Meta)90 daysFacebook tracking pixel used to identify visitors for personalized advertising.
AnalyticsSyncHistoryThird-partyLinkedIn30 daysUsed to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries.
UserMatchHistoryThird-partyLinkedIn30 daysEnsures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.
bcookieThird-partyLinkedIn730 daysUsed by the social networking service, LinkedIn, for tracking the use of embedded services.
langThird-partyLinkedInSessionSet by LinkedIn when a web page contains an embedded “Follow us” panel.
_/ad/75aa344edeef4dbfa3b3dd7cb5f40e6f/pixelThird-partyQuoraSessionCollects data on user behavior and interaction in order to optimize the website and make advertisements on the website more relevant.
rp.gifThird-partyRedditSessionNecessary for the implementation of Reddit.com’s share-button function.
ads/ga-audiencesThird-partyGoogle AdWordsSessionUsed by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behavior across websites.