Accessibility statement

Infinum believes digital products should work for everyone, regardless of ability, device, or circumstance. We build accessibility into how we think, consult, design and develop, every day, as a standing part of our process rather than a step we bolt on at the end. This statement sets out where we stand today: on our own website, in the products we build for clients, and in the wider work we do to move the industry forward.

We’re working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. This is an ongoing process: we review the site regularly and fix issues as we find them. 

Accessibility is built into how we work with clients, not treated as an add-on. Our design and development teams follow our internal Accessibility Handbook, which covers accessible design, mobile standards (Android, iOS, and Flutter), and QA testing practices. We also have accessibility champions embedded across project teams, who keep the topic on the agenda day to day and flag concerns early. 


Many projects also go through a dedicated accessibility review, and our team includes IAAP-certified specialists, holding both Web Accessibility Specialist (WAS) and Certified Professional in Accessibility Core Competencies (CPACC) credentials, who can advise on and audit projects in depth.


That said, the products we build are ultimately owned and maintained by our clients, who make their own decisions about implementation and upkeep. We can’t guarantee compliance on their behalf, but we can make sure any issue you raise reaches the right people.

If you hit a barrier on this website, or on a product built by Infinum, we want to know. Contact us at accessibility@infinum.com


Please include the page or product name, what you were trying to do, and, if possible, the assistive technology or browser you were using. We aim to acknowledge reports within five business days. For issues on our own site, we’ll work to address them directly; for client products, we’ll pass the report on to the relevant team and client and follow up with you on the outcome.

Used carelessly, AI tools can quietly undermine accessibility: markup without proper semantics, images without meaningful alt text, interfaces that look right but don’t work with assistive technology. We take that risk seriously.


We also see real potential in AI to improve accessibility, catching issues earlier, speeding up audits, and helping generate better alt text and semantic structure. Any AI-assisted design or code goes through the same accessibility review as everything else we ship, with a human making the final call.

Accessibility gets better when more people understand it, so we invest outside our own projects too:

If you’re applying for a role at Infinum, we’ll make every reasonable effort to provide accommodations that give you equal access to our recruitment process and workplace, regardless of disability. If you need an adjustment at any stage, whether application, interview, or onboarding, let your recruitment contact know and we’ll arrange it with you.

This statement is reviewed periodically as our practices evolve.