Business Development Manager for New Services

Zagreb

WHO WE ARE LOOKING FOR

A result-oriented Business Development Manager focused on developing and promoting new digital agency services and acquiring clients through outbound strategies.

The Business Development department is the first point of contact between the client and our company – we are the people our clients meet before becoming clients. Our goal is to earn their trust by understanding their business challenges and clearly explaining how Infinum can assist in creating the digital products they require.

As a member of the Business Development team, you will collaborate and exchange knowledge with colleagues globally. Additionally, you will work with our New Services team, which focuses on developing and promoting services not yet part of Infinum’s standard offerings. Our current areas of focus are AI, Cybersecurity, Accessibility, and Sustainability.

Together with the New Services team, you will create market approaches and sales strategies. Your primary responsibility will be to execute these strategies, typically involving outbound sales, upselling to existing clients, and networking at conferences and other events.

Qualifications & Experience

results-oriented individual with a focus on meeting and exceeding sales targets
previous experience with developing and promoting digital agency services through diverse outbound strategies, including networking and lead generation
experience working in business development and B2B sales at a digital agency setup
thorough technical knowledge, familiarity with industry trends, and a passion for technology
pragmatic, energetic, and reliable salesperson, able to make a great first impression and represent Infinum with a friendly personality
a drive to build and nurture strong relationships with both new and existing clients
excellent communication, presentation, and negotiation skills
excellent command of both written and spoken English

Bonus points

previous experience in a startup environment

Your responsibilities

identifying sales opportunities and targeting potential clients based on market and industry trends
acting as the main point of contact for clients, helping them solve problems and develop their ideas further by suggesting the best applicable solutions
establishing and implementing effective sales and outbound strategies to attract new clients and expand our market presence through networking, lead generation, and market research
preparing compelling proposals and presentations to showcase our capabilities and address the unique needs of potential clients
participating in internal strategy discussions in order to identify and leverage market and industry trends
collaborating closely with our technical and Marketing team to understand client needs, customize offerings based on client requirements, and ensure alignment with industry trends and best practices
maintaining accurate records of sales activities, including client interactions, proposals, and revenue forecasts
providing feedback to New Services and Business Development teams on sales performance, market dynamics, client preferences, and potential areas for business expansion

The selection process

01 First interview

You talk to the HR person leading you through the selection process. You get to know Infinum, your potential future team and position, while we also get to know you.

02 Take home assignment

Designed to show you the kind of tasks you will meet regularly and to give you a better insight into the position itself. It also gives us an insight into your skills and experience.

03 Online testing

You solve a couple of psychological tests that usually include personality tests, logical sequences, and performance and concentration tests, which give us an insight into your character, capacities, and aptitudes.

04 Final interview

Usually you talk to the Management members and an HR person. You get a deeper insight into the position and our expectations, while we get the opportunity to ask you more specific questions.

05 Offer

All going well, in this stage we send you the offer, which includes all the information from salary details, vacation days, and educational budget, to other perks and benefits of working at Infinum.

05 Next thing you know

You’ll be toasting with a celebratory drink after securing your first client.

Tools
we use

Productive

We use Productive to manage our sales pipeline, budget, and project management. It helps us have all the information in one place.

Slack

We use Slack for work and for fun. It’s our go-to tool for keeping in touch, making quick decisions, and discussing the latest tech news both in the office and remotely.

Zoom

We often use Zoom to communicate with our clients and remote colleagues.

Aside from creating a business network, we use Linkedin Sales Navigator in our work.

Crunchbase

A great tool we use for finding business information about private and public companies.

Hubspot

We use a set of Hubspot tools primarily for inbound marketing.

Data Studio

Analyzing our funnel and marketing efforts is super easy with Data Studio.

Pitch

We use Pitch to create beautiful decks and presentations.

Keynote

We rely on Mac’s iWork set of tools to create top-notch presentations.

Pages

To add that final touch to our official documents, we use Pages.

Google Workspace

We use different tools for everything from collaboration to data analysis.

What do we offer?

Feedback and feedforward

Honest communication fuels growth. In our 1 on 1 sessions, 360 reviews, and career progression meetings, we discuss what is great and what could be improved.

Additional equipment budget

A little extra to supplement your standard work equipment. Pick a latest-model mobile phone, tablet, e-book reader, or a pair of earphones you’ve been dreaming about. Mix & match, why not.