Join us at Europe’s biggest banking tech event in London on June 19-20. We’re hosting an interactive roundtable on how banks can meet growing customer demands and digital expectations, with our managing director for the UK, Jonathan Boakes, as moderator.
Infinum will be joining in on the debate at Europe’s fastest-growing banking tech conference, the Banking Transformation Summit. The event, taking place at ExCeL London on June 19 and 20, aims to bring together banking professionals and leading technology providers to tackle some burning questions posed by digital transformation in the industry.
With an audience of over 2000 attendees from 120 banks, the Banking Transformation Summit will provide insights into modern product development, crafting resilient strategies for today’s challenging market, promoting sustainability, and leveraging partnerships to navigate the evolving landscape of modern banking.
As part of this dynamic program, Infinum will contribute to the discussion by hosting an interactive roundtable on the first day at 10.30 and 15.45, titled “How can banks meet tomorrow’s digital expectations and customer demands?” This session is part of a curated series of 100+ roundtables designed to facilitate meaningful conversations, foster collaboration, and address the most pressing challenges and opportunities in the banking industry.
Title: How can banks meet tomorrow’s digital expectations and customer demands?
Date and time: June 19, 10:30 & 15:45
Location: ExCel, London, UK
Moderator: Jonathan Boakes, Managing Director, Infinum.
Topics to be discussed:
- Competing with fintech. How to boost revenue and stay competitive with fintech startups aiming to disrupt the market?
- Consolidation strategy. How to balance customer satisfaction, technology investments, streamlined operations, and data analytics?
- Customer comparison. Are customers comparing their experiences across industry products or simply judging based on their most recent best experience?
- Exceeding expectations. With customers bringing high expectations and low tolerance for dissatisfaction, how can banks exceed their demands?
Digital transformation in banking is revolutionizing not only how institutions operate but also the experiences of the customers they serve. If you want to discuss these important topics, join us at the Banking Transformation Summit. Jonathan Boakes is happy to connect via email, LinkedIn, or the event app. Feel free to send him any questions you might have. See you there!