Giving telecom users personalization superpowers

Some users of A1 telecom’s services might never step foot inside an affiliate branch – and why would they, when they can manage their services with their Moj A1 app. We’ve partnered with A1 to create an end-to-end digital experience that works like a charm.

A1 app screens
Loading case details
01

MAKING SURE USERS ARE TAKEN CARE OF

Moj A1 should be the touchpoint where users have all information at the palm of their hand and which brings them extra value. These features best encapsulate this.

A1 current plan components
02

Personalization at scale

Users told us they dislike generic one-size-fits-all apps. That's why Moj A1 app changes according to the customer’s segment and services activated. Offers, content and the entire visual mood is deeply personalized.

A1 postpaid dashboard
Postpaid
A1 prepaid dashboard
Prepaid
Landline dashboard
Landline
03

Easy access for power users

Self-management is hard for customers who use a lot of services and have multiple accounts. We made it easier for them. Multi-account management is available at two taps and tracking data consumption is no longer a math problem.

A1 account management
04

Like an extended family

It's so easy to brighten up someone's day. Users of A1 network can easily share their MB with other network users, or they can buy a prepaid voucher and top up someone else's account. All in the blink of an eye.

05

Nudging users to stick around

Moj A1 nourishes users who crave more data with free GBs and special data offers. To keep things more engaging and entertaining, sweepstakes and prize games take place in-app.

A1 special deal components

Holiday season tends to be cold, but Moj A1 users surely weren’t left in cold. In days leading to Christmas they could score PS4 or TV... each day. It pays off to use Moj A1.

A1 special deal screen 1
A1 special deal screen 2
A1 special deal screen 3
06

Design legos

Moj A1 was carefully crafted from the ground up. We started with the “atoms” of design, then went on to build the bigger elements. This made the development quicker and redesign easier.

A1 atomic design
07

Tiny, little, small: we got them all

A1 has always been creatively bold, so when we proposed a photoshoot with miniscule items they said — where and when? Result is a visually unique app.

08

Show me the numbers

So, does the bottom line check out? Yeah, it does. Supported with A1’s marketing activities, most important business metrics have strongly risen since the roll out of the new app.

Work

We design and develop software for venture-backed startups, growing businesses, and established brands. Here are some examples of our work.

Trustworthy

Every day, enterprises from around the world trust Infinum to build their digital products.

Award-winning

Infinum has been recognized as one of the fastest-growing companies in our field. We have received numerous awards for our work in digital design and development and for our commitment to social responsibility.

Mobile and brand awareness
Industry award (2)
Website award
Mobile and brand awareness
Industry award
Human resources
Human resources
Mobile app award
Industry award (4)
Industry award
Website award
Human resources (3)
Mobile and brand awareness
Best mobile web and app
Mobile and brand awareness
Best mobile app
Developer award

MIXX 2018

Our health app Terappia designed in a collaboration with Sandoz was recognised as the best app of 2018. Read more about it here.

Inc. 5000 Europe 2016 & 2017

Infinum has earned the position on the 2016 and 2017 Inc. 5000 Europe, Inc.’s ranking of the fastest-growing privately held companies in Europe. We now share a pedigree with Intuit, Zappos, Microsoft, Pandora, Oracle and dozens of other prominent U.S. alumni.

Awwwards

In 2015, the redesign of our company website bagged us another Site of the Day Awwward. This globally recognized award acknowledges the talent of the best web designers, developers and agencies in the world.

MIXX 2017

The app that enables opening a bank account without ever physically visiting a branch scored the Best Tech & Innovation Award at Days of Communication 2017. The app was developed in collaboration with HPB.

Clutch Global Leader 2017

Research firm Clutch recognized Infinum among top web and software developers from around the world. To determine the top performers, Clutch evaluated each company based on client reviews, market presence, and ability to deliver high-quality services.

Best HR practice

We won a high second place at the prime HR conference in Croatia. It was for our initiative through which we aimed to educate students how to develop for modern web and mobile technologies.

MojPosao best employer 2015

We've been named the best employer in Croatia in 2015. The award is the result of an anonymous survey of our own employees organized by an independent third party.

SoMo 2016

A mobile banking app through which you can open up a bank account won the Somo Tech award. The app was developed in collaboration with HPB.

Deloitte Technology Fast 50 CE 2013, 2014, 2015 & 2017

Thanks to our consistent growth, we've won four Deloitte Fast 50 Central Europe awards. This prestigious annual award honors the fastest growing Central European technology companies, based on the percentage of revenue growth over the five-year period.

European Business Awards 2016

The award that aims to promote success, innovation and ethics in the European business community recognized Infinum as a National Champion in its 2016 competition.

Awwwards

The Greyp Bikes website we built won the award for the Site of the Day from Awwwards, a globally recognized award that acknowledges the talent and effort of the best web designers, developers and agencies in the world.

eStudent Zlatni Indeks 2014, 2015 & 2016

Zlatni Indeks is an award given by university students to companies that make the biggest impact on student's lives. For three years in a row we were recognized as providing support for students either through internships or through student-related projects.

MIXX 2015

Zagreb Be There, an app we produced in collaboration with agencies Brlog and Bruketa & Žinić OM, won the 2015 MIXX award in the Mobile (phone & tablet) category

SoMo 2014

One award just wasn't enough, so we won two at the Weekend Media Festival 2014 - one for Best Mobile Website with the Papaya Club and one for Best Mobile Application with the mobile banking application Erste Queueing.

MIXX 2014

We absolutely stole the show by winning first prize in two different categories – in Mobile with Queueing app and in Brand Awareness with Erste Smart Card website.

SoMo 2013

The mobile banking application Erste mBanking we built received the award for Best Mobile Application SoMo fighter 2013 at the Weekend Media Festival in Rovinj.

Samsung Global Developer Challenge

We applied for the Samsung Global Developer Challenge, and won the 1st place in a category and a $100.000 cash prize

Mobile and brand awareness
Industry award (2)
Website award
Mobile and brand awareness
Industry award
Human resources
Human resources
Mobile app award
Industry award (4)
Industry award
Website award
Human resources (3)
Mobile and brand awareness
Best mobile web and app
Mobile and brand awareness
Best mobile app
Developer award