COO Assistant


As a COO Assistant, you’ll work closely with our COO and the Operations team and assist them with various tasks.
COO Assistant

Who are we

Operations people at Infinum have an interesting place in the organization. We’re here to make sure things go as smoothly as possible by analyzing and improving various processes and metrics across Infinum. 

The Operations team is led by our COO and currently has three members, who are in charge of overseeing day-to-day operations, talent allocation, utilization of people, and coordination of various efforts across the organization. We work closely with the project managers, Management, Business Development & Human Resources departments.

Who are we looking for?

Qualifications
& Experience
  • full-time employees or students of economics, informatics, or a similar field who are able to work at least 30 hours a week
  • good understanding of IT
  • good understanding of how companies work
  • highly motivated, responsible, and reliable person
  • excellent command of written and spoken English and Croatian
  • excellent knowledge of Microsoft Excel and Google Docs/Sheets
  • ability to think on your feet
  • positive attitude toward work and new challenges
  • independent and goal-driven personality
  • a sense of urgency and attention to detail
  • pragmatic problem solving and out-of-the-box analytical thinking
  • you are comfortable working in an extremely fast-paced environment
  • having a driver’s license will be considered an advantage
Your
responsibilities
  • being a personal assistant to the COO
  • assisting with the day-to-day activities of the Operations team
  • assisting in the preparation of various documentation (e.g., presentations, quotes)
  • following up and keeping track of deadlines for the tasks that you manage
  • researching and generating reports on various topics
  • organizing meetings
  • taking notes at meetings and keeping track of meeting minutes
  • dealing with correspondence (e-mail)
  • keeping track of various company metrics
  • analyzing and improving company processes


To facilitate our decision-making process, we’ve taken the liberty of putting together an assignment that you have to submit in order to qualify.

Be sure to send us your CV when you apply, as well as a cover letter in English containing your response to the situation below.

Assignment

Infinum is opening another office in Croatia. You have contacted several renters to find an appropriate business space. One of them suited our needs, and the renter has sent you a contract proposal. However, the rent price is higher than we were expecting and aiming for, so we would like to lower the price.

Write an email to the renter with that in mind.


Make sure to upload all the documents
(CV, cover letter, etc.) in English, in .pdf. Applications which do not contain all the necessary documentation will not be taken into consideration. The job position will remain open until June 28th.

Tools we use

Productive
Our go-to solution for running an agency. Here’s a list of Productive’s key functionalities we use daily: project management, high-level production planning, time tracking, forecasting (revenue, utilization, etc.).
Slack
Whether we work remotely or at the office, Slack enables us to exchange information, make decisions quickly, and stay on top of things.
Google Drive
We use Google Drive and Microsoft Office for collaboration & reporting (for instance, for project reviews, meeting minutes, some custom reports we use to forecast various metrics).
Handbook
Through the years, we’ve built a vast repository of knowledge that serves as our guide and shows how we make our applications and how our offices work.

What can you
expect from us?

We offer a number of benefits, high-quality tools,
bad jokes, and a stimulating work environment.

01
Professional development
Learning & development
We believe that honest two-way feedback is the foundation of growth. In our bi-weekly one-on-one talks and quarterly 360 reviews, we discuss what’s good and what could be better.
Versatile projects
Our teams get to work on very interesting projects for renowned brands and clients from a range of industries, some of which we can’t namedrop due to NDAs.
Educational budget
If you’re eager to learn, we’re eager to help. Every employee receives an educational budget to buy books, attend courses or visit conferences.
Contributing to open source
Sharing is caring doesn’t only apply to chocolate. Our way of giving back to the community is publishing open-source libraries and resources.
Paid language courses
Paid language courses help our employees master the English language, in addition to being fluent in their programming languages.
Doing a career switch
We don’t have a sorting hat to tell you where you belong, but we will support your career switch from one job position to another. More info here.
Traveling on business
Having clients all over the world means our employees sometimes have to travel to and work from beautiful locations. Gotta do what you gotta do.
02
Health &
Family life
Subsidized recreation
Stay in shape with a sponsored fitness membership of your choice. You never know when the elevator is going to go out of order.
Sponsored health checks
You know the old saying – the greatest wealth is health. Regular health checks are on us, getting your five-a-day in is on you.
Flexible working hours
Hate waking up very early or fancy going for a run at the lunch break? Tailor your working hours to fit your schedule.
Paid vacation for everyone
Students or non-students, everybody deserves a carefree time-out to recharge their batteries. Bon voyage!
03
Around
the office
Free power-ups
Snack on fruit, cookies, and nuts to keep your energy levels up, then pour a cup of strong tea or coffee over it for a good measure.
Car and bike parking
Whether your ride comes on two wheels or four, don’t let it get caught in the rain. We offer free parking for bicycles and subsidize car parking.  
Working remotely
We like people who go the extra mile, so we don’t let miles and kilometers limit us. Office location? Anywhere. It’s all about flexibility.
Fun and games budget
Every team gets a monthly budget to hang out and do fun stuff. While foodie teams love restaurant hopping, adrenaline seekers prefer to get locked up in escape rooms.
Bring your dog to work
If your four-legged friend doesn’t eat MacBooks, let him tag along. Your colleagues will appreciate the stress relief.

Apply for
this position

Zagreb