Business Development Manager

NYC

WHO ARE WE LOOKING FOR

We’re looking for a skilled negotiator whose experience in selling services will wow us as much as their charming personality.

Business Development is one of the first points of contact at our company, and as such, serves as a window into the entire organization. We are the people our clients meet before becoming clients. Our mission is to build trust by listening to their business challenges, and thoughtfully explaining how Infinum can help them build the digital products they need. Infinum’s Business Development team consists of seven people based in four locations – Croatia, Slovenia, New York and London, and we work with clients across the globe. 

Our extended team includes eight Solution Architects, Product Strategists and Product Owners who often join us in our efforts to acquire new clients. 

Besides using our inbound funnel to add new clients to Infinum’s portfolio, we grow the business by expanding our referral network, recognizing and opening new markets, and bolstering our outbound funnel. We also closely work with our Marketing team to refine client-facing materials, and promote the company, as well as its ventures.


Given the increased demand for our services in the United States over the past few years, we have been expanding our team in New York. Our next key hire will be a Business Development Manager who will  help us in establishing new client relationships that are profitable, and mutually beneficial.

As Business Development Manager, your job will be multifaceted. You will handle qualification of inbound leads, and conduct discovery meetings with potential clients. You will also be expected to generate new business opportunities via your professional network and other outbound initiatives. 

Strategists, Designers, Solution Architects and Project Managers will be at your disposal for meetings with potential clients, but effective qualification skills are a must, as we want to make sure their time is used efficiently.

Finally, you will be expected to put together proposals, negotiate contracts and bring new clients to our portfolio. 


01

Qualifications & Experience

English speaker, proficient in both spoken and written communication

selling services is very different from selling products, so it would be ideal if you have experience in business development and sales at a digital agency similar to Infinum

you will need to present the company and its services in various situations, so great presentation skills are required

you must be a good listener, paying close attention to the pain points and goals of potential clients, so we can effectively position our services

the Business Development team makes the first impression and we want you to represent Infinum with a charming, fun, and pleasant personality

being a skilful negotiator is a must for this position

we don’t expect you to be a former developer, but  some degree of technical knowledge, and familiarity with industry trends is expected

you will have responsibilities and goals which we expect you to deliver on – you must be pragmatic, energetic, and reliable

the best managers are communicative, outgoing, and uninhibited

networking is of critical importance in business development

you will have plenty of support and encouragement from the team, but self-motivation and assertiveness will be crucial to your success


02

Your responsibilities

ideally, your experience will bring along a business network you’ll be able to leverage to find some new opportunities

besides leveraging your network, you will be conducting additional research and lead generation strategies (both inbound and outbound) to increase the funnel and qualify leads

trends in IT are ever-changing, so it will be vital for you to identify and understand these trends within the clients’ markets and industries

coordinate and lead various types of meetings from client presentations and internal strategy discussions, to negotiation calls and project kickoffs

coordinate with the production team for preparation of estimates, and handle all aspects of proposal creation for potential clients 

the majority of your work will be presenting Infinum services to potential clients, determining requirements and possible solutions, and discussing terms for potential engagement

participate in onboarding new clients, ensuring a smooth handoff to Project Manager and product teams

cooperation with our Planning team will be essential in providing all the necessary resourcing and timeline information to a potential client

administrate the process of signing various agreements (NDAs, MSAs, SOWs, etc.) with potential clients

together with the rest of the Business Development team and VP of BD, you will discuss BD strategy for the US, and you will get certain sales targets based on it

Tools
we use

Productive

We use Productive for managing our sales pipeline, budgeting and project management. It helps us to have all the information in one place.

Slack

We use Slack for work and for fun. It’s our go-to tool for maintaining sanity both in office and remote.

Zoom

We often use Zoom for communication with our clients and remote colleagues.

LinkedIn

Aside from creating a business network, we use Linkedin Sales Navigator in our work.

Crunchbase

A great tool we use for finding business information about private and public companies.

Hubspot

We use a set of Hubspot tools, primarily for inbound marketing.

Data Studio

Analysing our funnel and marketing efforts is super easy with Data Studio.

Pitch

We use Pitch to create beautiful decks and presentation.

Keynote

For creating top-notch presentations, we rely on Mac’s iWork set of tools.

Pages

To add that final touch to our official documents, we use Pages.

Google Workspace

We use different tools for everything from collaboration to data analysis.

What do we offer?

Learning & development

In our bi-weekly one-on-one talks and quarterly 360 reviews, we discuss what’s good and what could be better.

Versatile projects

Our teams get to work on very interesting projects for renowned brands and clients from a range of industries.

Contributing to open source

Sharing is caring doesn’t only apply to chocolate.

Educational budget

If you’re eager to learn, we’re eager to help. Every employee receives an educational budget.

Paid language courses

Paid language courses help our employees master the English language.

Doing a career switch

We don’t have a sorting hat to tell you where you belong, but we will support your career switch from one job position to another.

Traveling on business

Having clients all over the world means our employees sometimes have to travel to and work from beautiful locations.

Subsidized recreation

Stay in shape with a sponsored fitness membership of your choice.

Sponsored health checks

You know the old saying – the greatest wealth is health.

Working remotely

Office location? Anywhere. It’s all about flexibility.

Free power-ups

Snack on fruit, cookies, and nuts to keep your energy levels up.

Car and bike parking

Don’t let it get caught in the rain. We offer free parking for bicycles and subsidized car parking.

Flexible working hours

Tailor your working hours to fit your schedule.

Fun and games budget

Every team gets a monthly budget to hang out and do fun stuff.

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